AI Computers for Germany and Austria: Delivery and Support

Assembled in France.
Delivered to your door in Germany and Austria.

No customs fees. In euros. With technical support that knows your machine.

0 customs feesEuropean single market
Price in eurosno conversion
2-year warrantyvalid in both countries
100% localGDPR compliant

Radiance Systems builds computers and servers dedicated to local artificial intelligence. Our machines are hand-assembled and tested in our French workshop, then shipped throughout the European Union.

Here is how a purchase from Germany or Austria works, in three phases.


The three phases of a purchase

1

Before ordering

Everything starts with your actual usage. We ask which AI models you want to use, how many people will connect to the machine, and if you need an indexed document database.

Based on this information, we propose a suitable configuration. You can also adjust a machine directly in the online configurator on each product page.

  • Quote in euros, without currency conversion or hidden fees.
  • Technical advice on the video memory required for your target models.
  • Intracommunity invoicing available for companies with a valid VAT number.
  • Written quote with the total price before any order.
2

Assembly and delivery

Each machine is assembled by hand in our workshop. We then install the operating system and, if you wish, the complete artificial intelligence environment.

The machine undergoes stress tests before shipping. We check temperatures, stability, and real performance on AI tasks.

  • No customs formalities between France, Germany, and Austria.
  • Reinforced packaging and insured shipping.
  • Delivery in a few days after assembly and testing.
  • Shipment tracking provided as soon as the machine departs.
3

After installation

The machine arrives ready to run. If you chose the corresponding option, the inference engine, web interface, and models are already installed. You turn on the computer, open your browser, and use the AI.

Our technical support remains available for the duration of the warranty, and beyond.

  • 2-year warranty valid in Germany and Austria.
  • Response within 3 business hours from our technical team.
  • On-site installation possible for server configurations.
  • Upgradeable machines: memory, storage, and graphics cards can be changed later.
International Support

We speak English

Our team provides technical support in English, as well as in French and Dutch. Configuration advice, ordering, and after-sales support can all be handled in English, with delivery across Germany and Austria.

Write to us at contact@radiancesystems.eu for advice or a custom quote.


Why local AI interests German and Austrian companies

Germany and Austria have a strong culture of data protection. The question of where information is processed is not theoretical: it is a standard decision criterion for technical and legal departments.

Online artificial intelligence poses a simple problem. Each request sends data to an external provider, often located outside the European Union. For a firm, a clinic, an engineering office, or an industrial company, this data can contain trade secrets, technical drawings, or personal information.

Local AI eliminates this issue at the root. Processing is done entirely on a machine installed on your premises. No data is transmitted to third parties. There are no subcontractors to contract with, no transfers to third countries to justify, and no dependency on a foreign supplier.

There is also an economic argument. Online AI subscriptions are billed per user per month. A local machine is a one-time investment. For a team, a shared server replaces multiple individual subscriptions, with no cost per request.

A point appreciated by medium-sized companies. A local machine also works without an internet connection. This is beneficial for isolated industrial sites, secure environments, and activities that cannot depend on the availability of an external service.


Service areas

Germany

Delivery nationwide, including Berlin, Munich, Hamburg, Frankfurt, Cologne, Stuttgart, Düsseldorf, and Leipzig. On-site installation possible for servers.

Austria

Delivery nationwide, including Vienna, Graz, Linz, Salzburg, and Innsbruck. On-site installation possible for servers.

VAT details. VAT treatment depends on your status. Companies with a valid intracommunity VAT number can benefit from the reverse charge mechanism. For individuals, applicable VAT is clearly indicated during the ordering process. We always confirm the total amount in writing before shipping.


Our complete range

All our machines are fully configurable. You can modify the graphics card, processor, memory, storage, and cooling in the online configurator, or request a custom quote. These options apply to our entire range of AI machines, delivered to Germany and Austria.

Workstations

Radiance CoreIA 16 CoreIA 16 — RTX 5060 Ti 16 GBEntry point. 14 billion parameter models. €1,918 Radiance CoreIA 32 CoreIA 32 — RTX 5070 Ti 16 GBVersatile use. Image generation and document research. €2,862 Radiance CoreIA 64 RTX 5090 CoreIA 64 — RTX 5090 32 GB70 billion parameter models. AI video and fine-tuning. €8,642

Compact server

ASUS Ascent GX10 GB10 Mini AI Server NVIDIA GB10128 GB unified memory. Silent and compact team server. €6,299

Rack and multi-GPU

Radiance Rack 2x RTX 5090 CoreIA Rack — 2 × RTX 5090 (64 GB)4U rack format. Multi-GPU training and production. €17,887 Radiance Pro AI Ultra Threadripper Pro AI Ultra — Threadripper PRO96 GB ECC video memory. Research and heavy fine-tuning. €26,890 Radiance Rack 2x RTX 6000 Blackwell ECC CoreIA 128 Rack — 2 × RTX 6000 (192 GB ECC)Maximum configuration. Several dozen users. €42,452
We also offer support services. Beyond hardware, we provide document indexing, model parameterization for your domain, custom automation development, and team training. These services are subject to a quote tailored to your organization.


Frequently asked questions


Do you deliver AI computers to Germany?

Yes, nationwide. France and Germany are part of the European single market. There are therefore no customs formalities or import duties. The machine is shipped packaged and insured, a few days after assembly and testing.


Do you also deliver to Austria?

Yes, under the same conditions. Austria is also part of the European single market and uses the euro. No currency conversion is necessary.


In which language is support provided?

Our team provides support in English, French, and Dutch. Configuration advice, ordering, and after-sales service can be handled in English for German and Austrian clients.


Is the warranty valid in these two countries?

Yes. The 2-year warranty applies in Germany and Austria just as it does in France. Our technical team responds within 3 business hours and organizes support if necessary.


How does VAT work for a company?

A company with a valid intracommunity VAT number can benefit from the reverse charge mechanism. For individuals, applicable VAT is indicated during ordering. We always confirm the total amount in writing before shipping.


Are the machines delivered ready to use?

Upon request, yes. We install the inference engine, web interface, and models of your choice before shipping. You start the machine and use the AI immediately, without technical configuration.


Which AI models can be used?

All major open models work on our machines: Qwen, Gemma, Llama, Mistral, DeepSeek, and others. They run locally, without subscription and without data transmission.


Is on-site installation possible?

Yes, for server configurations intended for companies and laboratories. It includes networking, environment configuration, and team training.

Delivery times indicated are for information purposes only and depend on the chosen configuration and the carrier. The exact fiscal treatment is confirmed in writing before each shipment.

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Your quote for a custom AI solution within 24–48 hours

Every Radiance project begins with a conversation. Fill out this form and an expert will respond promptly with a solution tailored to your business and budget.

Response within 24–48 business hours
Delivery throughout Europe (EU)
2-year warranty included
On-site installation possible
No commitment required
Dedicated support before and after purchase
contact@radiancesystems.eu
+33 4 65 84 48 21
Mon – Fri, 9am – 5pm
01Are you looking for something?
Single choice. The following questions adapt to your response.
00What are you going to do with it?
Multiple choices possible.
00How many people are going to use it?
00What format?
00Do you already have an idea of the configuration?
Optional. Fill in what you know, leave "Advise me" for the rest.
If you leave everything on "Advise me," we will suggest a configuration based on your usage and budget.
00What are we installing?
Multiple choices possible.
00How many machines?
00Would you like help with the setup?
00Your profession / sector
Pre-filled if you are coming from a business tab on the page.
00What would you like to automate or accelerate?
In a few lines, in your own words. No need for technical vocabulary.
00Your organization
00How many people will use the tool?
00What should the tool be based on?
Multiple choices available. We start from your existing documents.
00What is your indicative budget?
00When do you need it?
00Delivery Country (EU only) *
We only deliver within the European Union.
00Additional information (optional)
Noise constraints, format constraints, existing equipment, questions...
00How would you prefer us to reply to you?
If you choose "by email," you will be able to reply to our message to ask your questions and refine the quote.
00Email *
We will send the quote to this address.

Any more questions?

Send us an email at contact@radiancesystems.eu or contact us via the contact form. We respond to all inquiries within 3 hours during business hours (Monday to Friday, 9am to 5pm).

📞 +33 4 65 84 48 21