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Radiance VS The Competition

Radiance VS Marketplace PCs (Amazon, Cdiscount, Rue du commerce...)

Direct contact : At Radiance, you can call us to ask questions or request advice. Marketplace sellers rarely offer this level of interaction.

More competitive prices : No sales fees to pay to marketplaces (approximately 10% on average). These savings allow us to offer higher-performance configurations at lower prices.

We started by selling on Amazon but the fees exceeded 10% , forcing us to increase our prices on the platform, this led us to sell exclusively on our site since mid-2024 to offer you the best prices.

Radiance VS Specialty Computer Stores

Less costs, better prices : Traditional stores often add up to €300 in assembly fees per PC, due to their physical networks and middlemen. At Radiance, we avoid these costs, allowing us to offer much more competitive prices, often at less than half.

Radiance VS Other Manufacturer Sites

  • Exceptional after-sales service : We provide personalized follow-up after each purchase, unlike many competitors.
  • Customer support : A team available before, during and after the purchase to answer all your technical questions.
  • Optimized Products : While we offer competitive prices through controlled volumes, we never forget quality. Each PC is carefully assembled and tested to ensure maximum performance.
  • A limited but controlled range of models : We have chosen to offer only 5 models . This choice allows us to focus on quality, to always keep them in stock at competitive prices, and to guarantee fast delivery times for our customers.

Radiance VS Home Appliance and Multimedia Stores

  • More competitive prices : By buying directly from manufacturers, you eliminate intermediary markups. This allows you to get quality configurations at much more attractive prices than in appliance and multimedia stores.
  • Product expertise : Unlike large retailers, which offer a wide range without specializing, we are experts in PC assembly and configuration. Each product is carefully selected and optimized to guarantee maximum performance.
  • Personalized advice : At Radiance, we have a complete mastery of our products. We offer you precise and tailored technical advice, a far cry from the salespeople in appliance stores who offer a wide range of items without any IT expertise.

Radiance Gaming Systems is 50% more performance than average, guaranteed and tested.

FAQ - Frequently Asked Questions

Where do you deliver and do you offer relay point delivery?

At Radiance, we deliver throughout France and to many European countries, including Germany, Poland, Italy, the United Kingdom, the Netherlands, Spain, Belgium, Portugal, Austria, Denmark, Sweden, Ireland, Luxembourg, Monaco and Switzerland.

Yes, we also offer delivery to a collection point via Colissimo in France only.

Are your PCs delivered ready to use and assembled?

Yes, ALL our PCs are delivered fully configured, assembled, and ready to use. Windows is installed and activated. Upon receipt, simply plug them in to start using them immediately, without requiring any further configuration.

What should I do if the product does not suit me?

If the product is not suitable, you can return it free of charge within 50 days. Simply contact us and request a return label.

There are no final sale items, so you can return any product for a refund. For more information, please see the refund policy.

Can we pick up our PC on site? If so, where?

Yes, of course! You can pick up your PC directly in Auriol (13390). Simply select "store pickup" as your delivery method.

What should I do if my PC has a problem?

During the warranty period (2 years for all our PCs, except in cases of extension), simply contact us if you have a problem. We will analyze the situation with you and, if the problem cannot be resolved remotely, we will provide you with a Colissimo return slip. Simply affix it to the PC box and drop it off at a collection point.

We'll receive it within 48 hours and proceed with the repair, usually within 2 days. However, if parts need to be ordered, it may take longer (up to 1 to 2 weeks). Once repaired, your PC will be returned and delivered to you within 48 hours.

More information about the Radiance Guarantee.

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