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Radiance VS The Competition

Radiance VS Marketplace PCs (Amazon, Cdiscount, Rue du Commerce...)

Direct contact: At Radiance, you can call us to ask questions or request advice. Marketplace sellers rarely offer this level of interaction.

More competitive prices: No sales fees to pay to marketplaces (about 10% on average). These savings allow us to offer higher-performance configurations at lower prices.

We started by selling on Amazon, but the fees exceeded 10%, forcing us to raise our prices on the platform. This led us to sell exclusively on our site since mid-2024 to offer you the best prices.

Radiance VS Specialized Computer Stores

Lower fees, better prices: Traditional stores often add up to €300 in assembly fees per PC due to their physical networks and intermediaries. At Radiance, we avoid these costs, allowing us to offer much more competitive prices, often less than half.

Radiance VS Other Manufacturer Websites

  • Exceptional customer service: We provide personalized follow-up after each purchase, unlike many competitors.
  • Customer support: A team available before, during, and after purchase to answer all your technical questions.
  • Optimized products: Although we offer competitive prices thanks to controlled volumes, we never forget quality. Each PC is carefully assembled and tested to ensure maximum performance.
  • A limited but well-managed range of models: We have chosen to offer only 5 models. This choice allows us to focus on quality, always keep them in stock at competitive prices, and guarantee fast delivery times for our customers.

Radiance VS Appliance and Multimedia Stores

  • More competitive prices: By buying directly from manufacturers, you eliminate intermediary markups. This allows you to get quality configurations at much more attractive prices than appliance and multimedia stores.
  • Product expertise: Unlike large retailers that offer a wide range without specializing, we are experts in PC assembly and configuration. Each product is carefully selected and optimized to ensure maximum performance.
  • Personalized advice: At Radiance, we have full mastery of our products. We offer you precise, tailored technical advice, far beyond what appliance store salespeople provide, who offer a wide range of items without IT specialization.

Radiance Gaming Systems offers 50% more performance than average, guaranteed and tested.

FAQ - Frequently Asked Questions

Where do you deliver, and do you offer delivery to pickup points?

At Radiance, we deliver throughout France and to many European countries, including Germany, Poland, Italy, the United Kingdom, the Netherlands, Spain, Belgium, Portugal, Austria, Denmark, Sweden, Ireland, Luxembourg, Monaco, and Switzerland.

Yes, we also offer delivery to pickup points via Colissimo in France only.

Are your PCs delivered ready to use and assembled?

Yes, ALL our PCs are delivered fully configured, assembled, and ready to use. Windows is installed and activated. Upon receipt, you just need to plug them in to start using them immediately, with no additional setup required.

What should I do if the product does not suit me?

If the product does not suit you, you can return it for free within 50 days. Just contact us and request a return slip.

There are no final sale items, so you can return any product for a refund. For more information, please see the refund policy.

Can we pick up our PC on site? If yes, where?

Yes, of course! You can pick up your PC directly in Auriol (13390). Just select "in-store pickup" as the delivery method.

What should I do if my PC has a problem?

During the warranty period (2 years for all our PCs, except in case of an extension), simply contact us if you encounter any issues. We will assess the situation with you and, if the problem cannot be resolved remotely, we will provide you with a Colissimo return label. You just need to stick it on the PC box and drop it off at a relay point.

We will receive it within 48 hours and proceed with the repair, usually within 2 days. However, if parts need to be ordered, it may take longer (up to 1 to 2 weeks). Once repaired, your PC will be sent back to you and delivered within 48 hours.

More information about the Radiance Warranty.

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