1. Scope of Application

• These General Terms and Conditions of Sale apply to all product sales made via our website or through Amazon.

2. Orders and Payments

• Orders are confirmed once payment has been received and processed.
• Prices are indicated in euros (€) and include VAT, unless otherwise stated.

3. Delivery

• Standard delivery times are approximately 2 months.
• Delivery fees are specified at the time of order or on our “Shipping” page.
• Delivery is made to the address provided by the customer at the time of order.

4. Warranty

• Our products are covered by a 3-year or 5-year warranty. Please consult our warranty page for more information.

5. Right of Withdrawal and Order Cancellation

• You have the right to withdraw from your order within 30 days from the receipt of the product. Please see our return policy page for more details.
• As long as your order has not been shipped, you can still cancel your order.

6. Privacy

• We protect your personal data in accordance with our privacy policy.

7. Disputes

• Any dispute arising from the interpretation or execution of these Terms and Conditions of Sale will be subject to the competent jurisdiction.

Customer Information

1. Company Identity

• Company name: Radiance Gaming Systems
• Head office address: Auriol, 13390, Bouches du Rhône, France
• Email address: contact@radiancegaming.co

2. Commercial Information

• Prices: The prices of our products are indicated on our website.
• Language: The language of communication and contract conclusion is the language in which the site is displayed.
• Accepted payment methods: Credit cards, Debit cards, Electronic wallets (Apple Pay and Android Pay)

3. Contact

• For any questions or complaints, you can contact us at the email address: contact@radiancegaming.co
• For after-sales service requests and complaints, please contact us at the email address: sav@radiancegaming.co