{"title":"Workstation warranty","description":"","products":[{"product_id":"1-ans-de-garantie-3-ans-au-total-prise-en-charge-des-frais-de-retour-copy-1","title":"+1 year warranty (3 years total) + return shipping coverage + Express Diagnosis (within 12 business hours)","description":"\u003cp data-start=\"251\" data-end=\"405\"\u003e\u003cstrong data-start=\"251\" data-end=\"287\"\u003eTotal warranty duration: 3 years\u003c\/strong\u003e\u003cbr data-start=\"287\" data-end=\"290\"\u003e\u003cstrong data-start=\"290\" data-end=\"339\"\u003eFull coverage of return shipping costs\u003c\/strong\u003e\u003cbr data-start=\"339\" data-end=\"342\"\u003e\u003cstrong data-start=\"342\" data-end=\"405\"\u003eTechnical diagnosis within 12 business hours after receipt for 3 years\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"407\" data-end=\"598\"\u003eThis professional warranty extension extends the standard coverage of your Radiance workstation to three years, while including an accelerated service in case of hardware issues.\u003c\/p\u003e\n\u003cp data-start=\"600\" data-end=\"1025\"\u003eIn case of malfunction, the round-trip shipping costs are fully covered by Radiance Systems. The client ships the machine via an express service; it is received the next business day at our workshops.\u003cbr data-start=\"850\" data-end=\"853\"\u003eFrom the moment of receipt, a complete hardware diagnosis is performed within 12 business hours, allowing for a quick and precise identification of the cause of the failure.\u003c\/p\u003e\n\u003cp data-start=\"1027\" data-end=\"1383\"\u003eWhen the detected failure is covered by the warranty and the necessary components are available in stock, the repair is carried out within an average of 72 hours.\u003cbr data-start=\"1207\" data-end=\"1210\"\u003eOnce the intervention is completed, the workstation is returned to the client via a 24-hour express shipping service to minimize activity interruption as much as possible.\u003c\/p\u003e\n\u003cp data-start=\"1385\" data-end=\"1551\"\u003eThis extension is intended for professional users who want to benefit from an enhanced level of service without prolonged downtime of their equipment.\u003c\/p\u003e","brand":"Radiance Systems","offers":[{"title":"Default Title","offer_id":53316171170056,"sku":"WAR3","price":499.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0702\/4816\/9736\/files\/Untitled_design_6.jpg?v=1741684480"},{"product_id":"3-ans-de-garantie-5-ans-au-total-prise-en-charge-des-frais-de-retour-diagnostic-express-sous-12h-ouvres-copy","title":"+3 years warranty (5 years total) + return shipping coverage + Express Diagnosis (within 12 business hours)","description":"\u003cp data-start=\"1623\" data-end=\"1777\"\u003e\u003cstrong data-start=\"1623\" data-end=\"1659\"\u003eTotal warranty duration: 5 years\u003c\/strong\u003e\u003cbr data-start=\"1659\" data-end=\"1662\"\u003e\u003cstrong data-start=\"1662\" data-end=\"1711\"\u003eFull coverage of return shipping costs\u003c\/strong\u003e\u003cbr data-start=\"1711\" data-end=\"1714\"\u003e\u003cstrong data-start=\"1714\" data-end=\"1777\"\u003eTechnical diagnosis within 12 business hours after receipt\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"1779\" data-end=\"1941\"\u003eThis long-term warranty extension is designed for critical professional environments requiring long-term operational continuity.\u003c\/p\u003e\n\u003cp data-start=\"1943\" data-end=\"2263\"\u003eIt extends the hardware coverage of your Radiance workstation to five years, while including priority incident handling. In case of failure, all round-trip logistics costs are covered, including express transport to ensure rapid receipt of the equipment at our workshops.\u003c\/p\u003e\n\u003cp data-start=\"2265\" data-end=\"2579\"\u003eUpon receipt, a thorough technical diagnosis is performed within 12 business hours to reduce decision and intervention times. Subject to parts availability, repairs are completed within an average of 72 hours, in line with professional maintenance standards.\u003c\/p\u003e\n\u003cp data-start=\"2581\" data-end=\"2747\"\u003eAfter repair and validation, the machine is shipped back to the customer via express delivery within 24 hours, enabling a quick and controlled return to production.\u003c\/p\u003e\n\u003cp data-start=\"2749\" data-end=\"2990\"\u003eThis solution is particularly suited for companies, laboratories, design offices, and organizations handling intensive or critical workloads, where hardware availability is a strategic concern.\u003c\/p\u003e","brand":"Radiance Systems","offers":[{"title":"Default Title","offer_id":53316380066056,"sku":"WAR3","price":999.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0702\/4816\/9736\/files\/Untitled_design_6.jpg?v=1741684480"}],"url":"https:\/\/www.radiancesystems.eu\/en\/collections\/garantie-workstation.oembed","provider":"Radiance Systems","version":"1.0","type":"link"}